Privacy Policy

Welcome to ERD Clothing. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our website, we may collect:

  • Full name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment information (processed securely through our payment providers)
  • Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referring website
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and maintain website security
  • Respond to your inquiries
  • Comply with legal obligations

If you choose to subscribe to our newsletter, we may also send updates about new arrivals, promotions, and special offers. You may unsubscribe at any time.

Cookies

ERD Clothing uses cookies and similar technologies to improve website functionality and enhance your shopping experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website performance
  • Improve website functionality

You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

Payment Security

Your payment information is processed through secure third-party payment providers. We do not store your complete credit or debit card information on our servers.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers when necessary to:

  • Process payments
  • Deliver your orders
  • Provide customer support
  • Comply with legal obligations
  • Protect our rights and prevent fraud

These service providers are only permitted to use your information to perform services on our behalf.

Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we take reasonable precautions, no method of online transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our policies

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing activities
  • Withdraw your consent where applicable

To exercise any of these rights, please contact us using the email below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

ERD Clothing Customer Support

Email: Support@erd-clothing.com